Cancel an order
We’ll check whether we can stop your website order before fulfilment starts. A cancellation request isn’t a confirmation.
Request cancellation
We’ll ask the warehouse to cancel the whole order. If processing has started, it may be too late. Any refund due will be handled separately.
For Amazon orders, use Your Orders on Amazon. If your website order was just placed and no code arrives, it may not have reached our order system yet. Contact support if you need help.